About Us
Our History
Alnasser Solutions was established in 2019 as a part of Alnasser Group, which began its journey in Saudi Arabia in 1976. Leveraging our extensive market knowledge, we have consistently evolved with the Saudi market’s demands. Initially focused on traditional lighting, we have recently shifted our focus to smart solutions, offering advanced and innovative technologies.
Partners
We pride ourselves on our global partnerships with renowned international brands such as the French brand Hager, the Spanish brand BES, Akubela, Akuvox, Thinknx, and many more. Our offerings include both wired solutions via KNX technology and wireless solutions utilizing various connectivity protocols like WiFi and Bluetooth.
Brands
thinks
Sonelco
Sation
Milesight
KNX
Intesis
Interra
GVS
hager
Satel
Akuvox
Berker
BES
EGi
Farfisa
Fermax
Daze
Our Mission
At Alnasser Solutions, our main objective is to provide customers with customized solutions that meet their specific needs. Whether it’s through our catalog of smart products or our comprehensive consultation services, we are dedicated to delivering the best solutions for a smarter, more connected future.
FAQs
At Alnasser, we prioritize your privacy and data security. We implement strict security measures and use advanced encryption technologies to protect your personal information. Our policies comply with relevant data protection laws, ensuring that your data is handled safely and securely.
You can contact our customer support team through the “Contact Us” section on our website.
Yes, we encourage you to provide feedback on the initial draft. Our team will work with you to make any necessary adjustments before finalizing the design.
We provide warranties for our products and installations. Our team also offers follow-up services to ensure the quality of the installation and address any concerns you may have.
The installation process usually takes one day, depending on the complexity and scope of the project.
Once you receive the quotation and draft design, we will proceed with contract signing and the down payment. After that, we will finalize the design and schedule the installation.
It typically takes us 15 to 30 days to provide you with a detailed quotation and draft design after the site survey.
Our engineer will assess your needs, take measurements of your home’s rooms, and conduct a site survey. This helps us understand your requirements and provide an accurate quotation with a draft design.
No, booking an appointment, the site survey, and providing a quotation are all free of charge.
You can easily book an appointment through our website. Just select the “Book Appointment” option and choose a convenient date and time for our engineer to visit your home
Alnasser offers a comprehensive service, including a catalogues of smart products, in-home consultations, measurements, site surveys, quotations with draft designs, contract signing, installation, and post-installation support with warranties and follow-up.
